2801 Wilma Rudolph Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great job
Took good care of everything and more. Took more time to explain things and how to open the microwave.
George W, Dickson, TN
Freezer repair
Our serviceman, Gary, was polite and arrived on time. He communicated the problem, ordered the part and returned to complete the job as we had arranged.
Chris D, Chapmansboro, TN
Great 👍🏾
The service was great and the tech was knowledgeable and did a great job. 👍🏾
Cherice B, Clarksville, TN
Joe the Pro
Joe was very courteous and professional. He communicated with me via text messages about his estimated time of arrival. Great job Joe!
Ken, Cadiz, KY
Outstanding service with excellent knowledge and skills.
Bobby has made several maintenance calls on different appliances in my home. He is always polite, knowledgable and accomplishes the job. He never leaves a mess and is my favorite repairman.
Charles I, Benton, KY
OUTSTANDING GENTLEMAN
Robert, who introduced himself as Bobby, is very much a gentleman. It is easy to see why you hired such a thoughtful and professional employee. He discovered the issue within 30 seconds of seeing the dishwasher, and instructed my wife about the lock feature, which we had never encountered during the entire years that we've had this machine. He told us that major power outages could cause this, and he proceeded to show us how this can be mitigated. We are a bit elderly (73 and 76) and he was very kind and respectful. Thank you for sending Bobby!!!
William and Iris Jones, Elkton, KY
Technican made the difference.
Polite, friendly, tolerated my dogs, explained everything in detail, fast and knew his stuff. Awesome service. Repair needs more parts, but he has done everything that could be done, what is left is waiting on an issue that only Samsung can remedy.
Travis C, Hopkinsville, KY
Great service
Great job fast and efficient
Charles L, Big Sandy, TN
Third trip for ice maker repair.
Gary was very professional. I hope this resolves the issue we were having because the first replacement ice maker was not making ice like the original one was, only a fraction. Of course this has nothing to do with Gary. It's probably has to do with the replacement parts the FAHW requires them to use. The rebuilt replacement compressor FAHW required the HVAC company to use to fix one of 2 condensers stopped working within a few hours of being installed!! But Gary's vehicle needs to have some service work done on it because it left a 10"x20" stain on my driveway from some type of fluid.
David S, Clarksville, TN
Non drying dryer
Justin was thorough and pleasant to work with. He arrived when expected.
Chris D, Chapmansboro, TN
