2999 E College Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Incorrect Unhelpful Diagnosis
Blair told me that my fridge was not staying cold because of a broken damper door between the fridge and freezer. This is nonsense as the fridge has its own evaporator coils separate from the freezer's evaporator coils, and does not rely on a damper door from the freezer to stay cold. I am disappointed that I paid for this unhelpful service.
Nicolas T, State College, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on March 15, 2024
Washer repair
Terrible I have waited 3 weeks this washer to be fixed and the guy came today and now it is still doing EXACTLY what it was doing before. NOT HAPPY
Perry F, Philipsburg, PA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team
Sears Home Services on November 04, 2023
Refrigerator
Our refrigerator stopped cooling while still running. We had to through out all of our food. We unplugged it several times, but to no avail. We unplugged it and moved it to our renovated kitchen space and it started cooling again. Unreliable at best. The service tech came in and said it is running and checked the temperature and said he could not do anything because it is running. We didn't get any generated analysis report, he didn't pull it out from its spot, or check the back. He just said there was nothing he could do because it it running fine. I'm now waiting until it fails again, but won't be calling for your services.
Lori W, State College, PA
Customer service response - Hi Lori, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on August 21, 2023
