300 S Hills Vlg Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maintenance
Charles is a great guy. An hour late on original arrival time but OK after that. Last few times he opened up the back of the dryer but said it was not needed this time so only cleaned out front, ran for about 10 min. and said good to go
Richard D, Pittsburgh, PA
Critic
A OK. Everything seemed fine. Three appliances checked. No problems.
Kathleen H, Pittsburgh, PA
4th visit by an A&E technician!
This problem with my dryer has been going on for almost a month and required 4 visits. Charles was trying to tell me that my dryer is running on the wrong AMP's but after several phone calls he was able to (hopefully) fix the problem. Holding my breath, since it had been running before and then stopped or tripped the fuse.
Carola S, Mcmurray, PA
Refrigerator still doesn't work
James did a good job getting the ice and water control board up and running on July 26, with no problem programing it. However, two days ago it began making the same banging noises again and this morning it is blinking off and on as well as making the banging noise. He is the second technician that has been unable to fix the problem. We have been without our refrigerator for 2 months and that is totally unacceptable.
Lynne W, Pittsburgh, PA
Left microwave with loud noise
He is generally unfriendly, unapproachable and my microwave makes a very loud squealing noise it didn't make before. He flies away so fast I couldn't catch him.
Andrew G, Pittsburgh, PA
Not fixed
I still have warm air. Not cooling down at all
Maria F, Bridgeville, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 17, 2024
Service by Bryan todsy
Service man Bryan did a fabulous job repairing my lawn tractor today. He was very courteous, clean & professional. I would gladly rate him a 5 today.
Patricia K, Bridgeville, PA
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on May 23, 2024
JOB COMPLETE
Long story, short of it, Leonard came back today, installed a new part, indicated he needed another part, left to get it, came back, installed the part and told me all was good! shame on me for believing and not testing before he left, because I did my first load and the dryer was still not heating/drying! Another service call Wednesday - totally frustrated!
Carola S, Mcmurray, PA
Customer service response - Carola, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 01, 2023
LG repair work
Worst experience I have ever had from a repair stand point. 3 different repairman over 2 months and never was repaired. The second repairman totally ruined a new compressor with lousy welds and caught the insulation on fire. Causing soot to fly all over the house. The third Sears guy said the unit could not be repaired. So finally I called LG direct. Thanks to the LG company repairman who came and replaced everything that Sears/AE guy destroyed. After 2.5 hours of work the unit now works like new. Lesson learned don't call Sears/AE for repair work. So unhappy!
Charles V, Pittsburgh, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on April 10, 2024
Washing machine. Kenmore
Charles is very knowledgeable and explained everything in an expert fashion. Good man.
Artur R, Pittsburgh, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on March 12, 2024
