7300 Bustleton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service rendered
The technician was courteous, and on time, once he found the problem he explained it and gave me the price and options. The same information that had been given at my appointment scheduling.
Regina J, Philadelphia, PA
Washer & Dryer
Jules was a sensational technician he took care of my needs with my washer & dryer I would recommend Sears to anyone he answered any questions l had about my washer & dryer to make sure they run properly thank you very much 😊
Adrienne S, Philadelphia, PA
Satisfied customer
The work was done quick, professional and excellent. Thank you
Sylvia Y, Philadelphia, PA
Very satisfied customer
On time, very professional and identified the problem immediately
Beverly M, Philadelphia, PA
Samsung oven repair
Ed was very professional, knowledgeable, and was able to identify the issue with our oven. Thumbs up!
James S, Glenside, PA
Owner
The technician evaluated the problem and contacted the owner with the results. Owner elected to forgo the maintenance/cost required to repair the product. The technician was paid a fee for doing an evaluation to identify the problem. No further service was required.
Victor B, Philadelphia, PA
Quick
Given this was the second attempt. I am very pleased. Fixed the dryer right away and cleaned it as well. We are back in business. I would say if you cancel on customers it should be closer to the first part of the time window not when 15min are left in the 4 HOUR window.
Mary H, Glenside, PA
Washer machine
Derrick W A nice experience person in working with my washer.
Felton R, Philadelphia, PA
Missed 3 days of work
Not sure where the breakdown was but finally on the 3rd try a service man showed up to install an ice maker…it was at 3 o'clock but i was told he would be there btw 8-12…Mark was very professional and sincere..definitely 5 stars Appointment setters gets no stars…
Lisa F, Philadelphia, PA
Quick fast, reliable service.
On Saturday we realize that our top oven of our Kenmore door oven was not heating up properly. The unit itself has to be at least 15 years old and this is not the first time that we've had this problem. I contacted Sears Repair service Online. and made an appointment for Monday morning. I was notified that I had an appointment between 8 AM and 12 PM. At 9:45 Edward call said he will be here shortly. He identified the issue that we were having with our oven not heating up check to make sure he had the part at Edward also make sure everything was working properly with the oven and quickly proceeded to make the repair after letting me know the cost of the part and repair. There was a question in regards to the model number and serial number, but he was able to verify that through the customer service line. The total repair job took no more than an hour and now our oven is working properly. Having this repair done was much more affordable than purchasing a new oven comparable to the current model that we have once again high praise to Edward the technician for his customer service and his professionalism.
Timm G, Elkins Park, PA
