7300 Bustleton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Survey
Was very helpful and gave important information about what he was doing and why. Thanks
Deborah B, Philadelphia, PA
Washer repair
Technician was here the time he said he would be. He was professional and efficient.
Naomi M, Philadelphia, PA
Haywood, the technician was focused.
Haywood was very very efficient. He even explained the process.
Bernard C, Philadelphia, PA
Patient and professional
It took 3 months to get the parts to repair my oven! I don't know who DROPPED THE BALL! I missed baking for Thanksgiving dinner,and being inconvenienced for 3 MONTHS! It was sooo hard getting a LIVE PERSON to talk too, and take accountability… This process has had my family full of anxiety and rage. I have not missed any payments and nobody has offered me anything to compensate Sear's incapacity to make the CUSTOMER (Me) feel SPECIAL! I guess it's time to seek other warranty companies even though I've been with Sears for over 40 years… my patience has worn thin. Mr. K
Carroll K, Philadelphia, PA
Technician
Hector was very pleasant and went above and beyond and also educated me on my appliances, which I appreciated. He is a good asset to your team.
Lasonia M, Philadelphia, PA
Great service
Originally scheduled for mid-December, was luckily offered rescheduled for today, 11/26. Steven came on schedule, diagnosed the problem and quickly resolved the problem…just in time for Thanksgiving! Friendly and efficient!
Joan B, Philadelphia, PA
Review
Excellent service Very personable Extremely knowledgeable Pleasure to have in our home to make this important repair
Eve R, Elkins Park, PA
washer repair
after multiple disappointing cancellations Leroy finally did the job
Leroy, Philadelphia, PA
Good service and great customer service .
My refrigerator freezer recently went out n I called Sears on the spot. I was able to get the fridge evaluated the next day n was glad to know it was repairable. The technician order a part n came back out in 3 days to install it. Steven did a fantastic job and was very friendly, courteous n had years experience. Wish all technicians worked the same. Thxs Steve. You were awesome.
Maria V, Philadelphia, PA
Great customer service
He came in diagnosed the problem told me what was wrong and told me exactly what to do patiently explained everything to me and I appreciated it.
Mamia M, Philadelphia, PA
