4600 Jonestown Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Customer service
On time, good communication, good work effort and helpful
Anam, Harrisburg, PA
Personal service by John
John was very professional and courteous. He explained to me in detail what the problem was.
Kevin H, Harrisburg, PA
Excellent
Excellent
Shoukry S, Harrisburg, PA
TECH GREAT... CUSTOMER SERVICE TEAM AWFUL!
James was great to work with! He was courteous, friendly, and competent. IF ONLY THE CALL CENTER AND CUSTOMER SERVICE HAD THE SAME COMPETENCE! They were awful! I was hung up in and never received return calls. Actually talking to a person was basically impossible and when you finally got a live person on the phone they were useless. GET BETTER CUSTOMER SERVICE- IN THE USA!
Henry V, Harrisburg, PA
Washer repair
James pleasant courteous and very professional job completed in a very timely manner he should be given a raise
Marlin K, Lebanon, PA
Happy camper
I knew I was rescheduled three times but I figured you must be shorthanded but the person who did the work on my wash machine fantastic person absolutely
Charlotte G, Middletown, PA
Washer
John is a great guy!! very well informed and knowledgeable... explained everything to me what was causing the issue!! Give him a raise!! We need more service providers like him!!
Michael C, Harrisburg, PA
Service
Great technician and very helpful and appreciated for his expertise in assessing our problem.
Linda Witmer, Harrisburg, PA
Great job
Great job
Timothy M, Harrisburg, PA
.
Pleasant and knowledgeable
Sandra M, Hummelstown, PA