9800 Sw Washington Square Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
He left without even making sure it worked properly
Dale was a nice enough person, but now our fridge still can't make ice becauee he didn't install the new door correctly and instead it sprays water on the kitchen floor. Additionally, we have no way to contact him to get this fixed. So now we can't make ice AND we can't use the water feature in our new door that he installed. We had already waited almost 3 months for this appt because it kept being rescheduled in the middle of the day on the day someone was supposed to show up. I'm pretty angry and don't know where to file a complaint
Brittney G, Portland, OR
Customer service response - Dear Brittney thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 07, 2023
