1901 S Yale Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
SAD SAD to rate this as a poor experience
This is the 12th visit since 10/24/23. Still NOT WORKING - I am seeking assistance from the BBB & a private attorney due to the number of visits and no repair. I know the techs have tried everything, why will they not replace? Whenever I call, it's another bunce of different BS.
DH, Oologah, OK
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] Thank you.
Sears Home Services on August 08, 2024
The ice maker
Broke the new ice maker and the next technician didn't know how to fix it
Richard M, Tulsa, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 18, 2024
Almost, But no Cigar!
As well meaning, etc. as Austin seemed I was a little shocked when our freezer still had a couple of small problems (that I may could have fixed) that went completely unnoticed. I realized this a few hours after he had left and the freezer was beeping at me again that the temp was going down and the door was ajar. I had to call back to request another service call to complete the repair. Austin "almost" got it right ... but, not so. Even though he was nice, I cannot leave a high mark.
Dorothy M, Tulsa, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 15, 2024
Not repaired
The freezer side of the refrigerator is still not working, I waited the twenty four hours for the temperature to drop but it is still reading 58 degrees. I have checked to make sure that the settings are set correctly. So the technician needs to return.
Hi Robert G, Mannford, OK
Customer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 22, 2024
6th repair
After being rescheduled two times and never being advised. This was the 6th visit. Parts replaced. STILL NOT FIXED
WH, Oologah, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on June 06, 2024
Unprofessional
I'm not sure she deserves one star. First never called to confirm my appt for 8a-5p till after 5pm. Then tried to get out of coming. Arrived nearly 6pm and complained the whole time. Why is it hot in here and didn't realize it was going to be a tight space where the washer was housed. Maybe it's time to find a new job if you are that unhappy.
Victoria C, Sperry, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on March 05, 2024
