3201 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Charlene G
Troy was very nice. However Sears repair and A&E stinks. I will never purchase another extended warranty or Sears product. 20 days to repair my fridge. Finally called someone local and got it done. All you want is the money. Absolutely no service. Canceled appointments just before the repair was supposed to be done. I’m done. 7 years and 1 service call. Thanks for nothing.
Customer service response - Thank you for sharing your experience, Charlene. We're sorry to hear about the challenges you faced and appreciate your feedback as it helps us improve our services.
Sears Home Services on October 10, 2024
barbara J
He was good technician.
Customer service response - Thank you for your review! We're glad to hear you had a positive experience with our technician.
Sears Home Services on September 25, 2024
Derek W
He was very polite very professional wasted no time ( fixed ) my problem shook my hand and said thank you for letting us serve you today and I thought that was pretty nice.
Customer service response - Thank you for sharing your experience, Derek. We're delighted to hear our technician was polite, professional, and efficient in resolving your issue.
Sears Home Services on September 10, 2024
Laurel S
repair guy, whose name I sadly can recall so that he gets a proper shout out, was super knowledgeable and kind. I felt confident in following his recommendations.
Customer service response - Thank you for sharing your positive experience with our knowledgeable and kind technician. We're delighted to hear you felt confident with his recommendations!
Sears Home Services on September 04, 2024
Peggy B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 03, 2024
Lesa W
very polite and knowledgeable
Customer service response - Thank you for your kind words about our polite and knowledgeable service. We're delighted to have met your expectations!
Sears Home Services on August 27, 2024
Grady W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 20, 2024
Yves B
Customer service response - Thank you so much for the fantastic 5-star rating, Yves! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 30, 2024
marion Y
Michael was professional and competent. He found and fixed the problem with the washing machine, Ran it to test it and made sure all the settings were right before he left. I greatly appreciate that he called at 8.10 this morning to tell me that I was 4th on his schedule and would call me when he completed 3rd to let me know he was on his way. I appreciate this courtesy as I didn't have to wonder every minute when he would be here.
Customer service response - Thank you for acknowledging Michael's professionalism and the effort to keep you informed about his arrival. We're glad to hear your washing machine is working well now!
Sears Home Services on July 17, 2024
Robert N
Very knowledgeable, courteous and friendly. Would recommend to others to use this company if they needed help.
Customer service response - Thank you for acknowledging our knowledgeable and courteous team! We appreciate your recommendation and are glad we could assist you.
Sears Home Services on July 17, 2024
