2100 Niles Courtland Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (63 reviews)

Chris newsome

April 06, 2025
Source: Google

Daniel Prettyman

April 02, 2025

Excellent service

Source: Google

Customer service response - Thank you for your feedback, Daniel! We're glad to hear you received excellent service.

Sears Home Services on April 01, 2025

Brauna Kerns

March 30, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 30, 2025

Jean White

March 30, 2025

Technician was friendly , professional and knowledgeable about my product.

Source: Google

Customer service response - Thank you for your kind words, Jean! We're glad to hear our technician was friendly, professional, and knowledgeable about your product.

Sears Home Services on March 30, 2025

Michele Davis

March 25, 2025

Awesome and prompt customer service! Knew what he was talking about and backed that up in action with a quickness. Had our washer back in working order as quickly as the part arrived....to the day after arrival! That is wonderful. Very friendly demeanor and gave good advice for upkeep. Thanks again for all you do.

Source: Google

Customer service response - Thank you for your kind words, Michele! We're delighted to hear our technician provided prompt and knowledgeable service, and that your washer is back in working order.

Sears Home Services on March 25, 2025

Meagan McLaughlin

March 20, 2025

Neil was fantastic! He was extremely knowledgeable, friendly, and efficient. If I ever need an appliance repaired again, I will definitely use Sears Appliance repair, and hopefully Neil would be my repair technician again.

Source: Google

Customer service response - Thank you for your kind words, Meagan! We're delighted to hear Neil provided knowledgeable and friendly service, and we look forward to assisting you with any future appliance needs.

Sears Home Services on March 19, 2025

Karen Binion

January 27, 2025
Source: Google

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on January 27, 2025

Wendy SPOERR

January 22, 2025

Eric did a wonderful job on my Kenmore Elite Dryer. He knew immediately what parts were needed to fix my dryer. Once the new parts came in he was able to put them in, and within an hour the dryer was back working. I have several Kenmore appliances and will gladly call him again if need be to fix them.

Source: Google

Customer service response - Thank you for your kind words, Wendy! We're delighted to hear that Eric efficiently repaired your Kenmore Elite Dryer and that you would call on him again for your appliance needs.

Sears Home Services on January 22, 2025

Charla Fortuna

January 09, 2025

Eric was very professional and very nice. Seems to have fixed problem. Was very happy with the service and service person!

Source: Google

Customer service response - Thank you for your kind words, Charla! We're delighted to hear that Eric provided professional service and resolved the issue to your satisfaction.

Sears Home Services on January 09, 2025

Linda Silvers

January 01, 2025

Technician was very knowledgeable and answered all questions in a pleasant manner. He verified that the air and water filters we had recently replaced, were installed correctly. The tech helped us understand the benefits of purchasing a home warranty. We would definitely recommend Sears repair to others.

Source: Google

Customer service response - Thank you for your kind words, Linda! We're glad to hear our technician was knowledgeable and helpful, and that you would recommend our service to others.

Sears Home Services on January 01, 2025

Average Rating: 4.7/5 (63 reviews)