2765 Eastland Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
In and Out
He came, he conquered, he cleaned up his mess, he left. Conversed enough to let me know what was going on. He was amazing.
Patricia M, Canal Winchester, OH
Range
Toby did an excellent job quick and efficient
Rick A, Lancaster, OH
Oven is fixed
Mark was very helpful in explaining the problem and explaining what the fix was. He got the job done quick and the stove is up and running again.
Gabe C, Lancaster, OH
Excellent Service
Eric provided excellent service. He was knowledgeable and thoroughly explained everything he had to do to fix my washing machine. Thank you!
Johnathan C, Columbus, OH
Lori is Awesome
He knows his stuff
Dana B, Groveport, OH
LG Refrigerator Door
Lito was very professional and courteous. Provided an estimate which we discussed. Lito was in and out in less than 30 minutes and my door alignment issue was resolved. Highly recommend.
Chris M, Columbus, OH
Refrigerator water line
Knowledgeable and completed the job efficiently. Excellent service. Thank you
Donna S, Circleville, OH
Great service
Chris showed up today with parts and had the mower fixed in a short period of time. The only issue involved the office taking two months to get parts. It was also difficult calling in to the service center to find out where the parts were.
Mark L, Columbus, OH
Mark is THE BEST!!
Mark came out and identified the issue with my oven. Of course it was an element out and he had to find the part. I was panicking as Thanksgiving is next week!! He said he would try his best... well I was not expecting him to not only find the part, drive to go get it and be back at my house the next day to install! He really went above and beyond! He is a professional with excellent customer service skills! I was so lucky to have him for my repair! Thank you Mark!!!!
Sherlene S, Ashville, OH
Great Tech
While disappointed in the company for committing to multiple days and me staying home from work and NO tech showing. Brian G was professional and knowledgable. The customer service team was horrible and those doing the scheduling need a new process. They have me reconsidering my choice with the warranty/service program.
T T, Columbus, OH
