2765 Eastland Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Tech
While disappointed in the company for committing to multiple days and me staying home from work and NO tech showing. Brian G was professional and knowledgable. The customer service team was horrible and those doing the scheduling need a new process. They have me reconsidering my choice with the warranty/service program.
T T, Columbus, OH
The tech knew his stuff
Once the parts came in, he had them swapped and the refrigerator up and running in a few minutes.
Tom R, Lancaster, OH
Knowledgeable and polite!
Kurt was great! He did an excellent job! Would highly recommend.
Jeff J, Canal Wnchstr, OH
Great job!
He took care of the problem! Very detailed on the job.
Theresa W, Blacklick, OH
Kurtis from Sears Home Services
Kurtis has been here before on another service issue. He is absolutely the best service technician we've ever had from any service company! His knowledge and his understanding of the products he services is awesome! The biggest benefit: I trust what he says...I have that confidence in what he says because he takes the time to explain the problem, the solution and all of our options. I wish there were more like him out there. God Bless you Kurtis!
Ed N, Blacklick, OH
Dryer Repair
Very thorough, knowledgeable and organized. I would ask for him again.
Candise P, Reynoldsburg, OH
Repair of washing machine
Kurt was very prompt and knowledgeable. He was the best service person I have had for any work in a long time. A+++++
Ronald D, Canal Winchester, OH
Dishwasher repair
Toby is the best, very nice, meticulous , nice to talk with. Took care of us, we appreciate him! Give him a raise!!!
Bob B, Lancaster, OH
Cozad/washer
The serviceman was very helpful and knowledgeable. Detected the problem immediately and had the repairs done in record time..
Glenda K, Chillicothe, OH
Lito is a True Asset to Sears!
Lito is a true professional. He got the job done quick. He deserves a raise for sure!
Dana B, Groveport, OH