7701 Broadview Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Home service
James was very professional and knowledgeable with resolving my issue with my refrigerator.
Marie D, Bedford, OH
Dryer repair/estimate
Dwight was polite, concise, and helpful. He also had a maintenance recommendation aside from the repair.
Jeffrey A, Broadview Hts, OH
LG Refrigerator
Mr. Agee was very friendly and professional. He quickly diagnosed the issue and repaired my refrigerator. I will definitely call Sears when I need my appliances fixed.
Carolyn T, Cleveland, OH
Great customer service and work
He was very polite and went above and beyond his duties. Great guy.
Juliann S, Cleveland, OH
Repair
George was thorough, answered my questions and completed the repair.
Marcia P, Cleveland, OH
Impeccable Customer Service
Michael arrived on time and he was very knowledgeable/pleasant regarding the situation going on with my icemaker. He informed me of the process if I wanted to replace the icemaker. He had impeccable customer service which is hard to find in most businesses today.
Regina S, Cleveland, OH
Allan is fabulous
Allan came on time. He listened to my problems and helped to fix everything. He was super clean even swept 🧹 up the floor when he finished. I had a lot of problems with automated phone systems but he renewed my faith in Sears by his help
Debra M, Parma, OH
Mower Deck Repaired in Less Than One Hour
Allan arrived in the first hour of the two-hour window he set six hours earlier. He was careful to keep in service parts which have more useful life. Allan was able to repair the mower deck quickly on the first attempt to do so, relying just on his first-hand knowledge. He answered my questions easily. Allan is a good representative of the company and I would be pleased to have him work on my equipment again.
Jack White, Akron, OH
Trouble shooting lack of cold in refrigerator
Mike was very concerned and professional, and very meticulous in listing what will cause a need for a part or simply maintenance very efficient and my cost did not need a part because he took the time to make sure.thanks Mike and sears.
Vanzlene B son chauncey, Cleveland, OH
Maytag frig
Dave was very polite, courteous and knowledgeable about resolving my issue with the refrigerator. He cleaned up after himself and hopefully resolved my issues in the future. This is the second time I used Sears service in 2 months and I am very happy with the service provided.
Bob R, Broadview Hts, OH