7701 Broadview Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brenda M
Shalean K
David was courteous, professional and efficient!
Customer service response - Thank you for your positive feedback, Shalean! We're delighted to hear that David provided courteous, professional, and efficient service.
Sears Home Services on May 29, 2025
Lisa R
Dave was very friendly, informative and great asset to company. took care of our issue and fixed it. great guy.
Customer service response - Thank you for your positive feedback, Lisa! We're delighted to hear that Dave provided friendly and informative service while fixing your issue.
Sears Home Services on May 27, 2025
Gary P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 26, 2025
Diane K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 22, 2025
David T
Fast, efficient, knows about older Kenmore dryer
Customer service response - Thank you for your positive feedback, David! We're delighted to hear that our technician provided fast and efficient service for your Kenmore dryer.
Sears Home Services on May 21, 2025
Nikki P
Joe fixed my ice maker and he was wonderful. Super professional/friendly, and helped me understand how it all worked, so I can hopefully figure things out myself if it ever happens again. The one thing that I really didn’t like had nothing to do with Joe. It was *impossible* for me to update my service address, in order to add my unit number. The address field was locked down on the website. I tried to add a picture with details, but I received an error. I tried to use the chat feature (per the website’s instructions) and it incorrectly said I didn’t have an appointment with my phone number. I called both the corporate and local phone numbers and had the same issue, and I was unable to get a hold of a representative. I ended up waiting outside for my technician to arrive, so I could make sure he ended up at the right place.
Customer service response - Thank you for your positive feedback, Nikki! We're happy to hear that Joe provided professional and friendly service. We apologize for the issues you faced with updating your service address and will work to improve this process.
Sears Home Services on May 18, 2025
Sondra M
George was awesome !! George was very informative as he repaired my tractor . I would to have George out again if I ever require additional repairs.
Customer service response - Thank you for your positive feedback, Sondra! We're delighted to hear that George provided informative service while repairing your tractor.
Sears Home Services on May 18, 2025
Joe C
Allan did a first rate job tuning up my snowblower. Excellent work.
Customer service response - Thank you for your positive feedback, Joe! We're delighted to hear that Allan provided excellent service while tuning up your snowblower.
Sears Home Services on May 18, 2025
Nancy K
David was very pleasant. He worked on washer/dryer for awhile but could not find the problem. Not his fault tho. appliances can be a pain. lol
Customer service response - Thank you for your positive feedback, Nancy! We're happy to hear that David provided pleasant service, and we appreciate your understanding with the challenges of appliance repairs.
Sears Home Services on May 18, 2025
