75 W Route 59 Ste 100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer runs too hot now on delicate/low
He changed the fuse and thermostat on my clothes dryer, but now my delicate/low dry cycle is running just as hot as my cotton towels/high dry cycle, which I only noticed when my husband's brand new cotton shirt shrank 3 sizes and the cotton threads on my jersey dress shrank, causing the dress to pucker all along the seams and pockets, ruining it. My daughters' cotton clothes shrank, too, which never happened on delicate/low dry until he "fixed" my dryer.
Mary G, Tappan, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 21, 2023
No show again
The technician never showed up for the second week in a row
Myron L, Spring Valley, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 09, 2023
very upset
this technician took the dryer lint cover . I called 5 minutes after he left and tried a dozen times with no response . The drum was replaced why would he take my lint cover ???Now my dryer is more broken than when he came !
Stephanie N, Nanuet, NY
Customer service response - Hi, Stephanie , we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on July 28, 2023
