75 W Route 59 Ste 100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lawn tractor repair
Bruce was excellent. Knowledgeable and professional at all times. Very neat.
Vince, Vly Cottage, NY
Happy customer
Desmond was on time, professional and quick! Thank you! Problem was solved.
Melanie B, Woodcliff Lk, NJ
Excellent
Bruce was excellent. Very professional, courteous, knowledgeable and friendly. I highly recommend him.
Joseph B, New City, NY
Samsung Flex washing machine
Mr Monty did a thorough assessment, after listening to the problem. He did not wonder, he went straight to the problem. He had all tools needed and fixed the Samsung bottom washer. He explained the top washer problem would need a big part replaced, I understood cause this is the 2nd time the top lid lock brakes. Therefore, we chose to fix ONLY the bottom washer; I'll be replacing this washer machine in the future, with whirlpools machine. Back to the basics. He gets top score for arriving on time, for his diligence and having tools needed for the job. For knowing how to use his company's app and how to withdraw information about the parts, cost and labor. Excellent experience! Thank you Mr Monty for your good work ethic, and good people skills, both so needed in today's hectic world.
Martita R, Warwick, NY
Review
Technician appeared to be kind and respectful
Philippe Jean Baptiste, New City, NY
Great service
Fixed the problem within 30 minutes. Very professional! Definitely recommend.
Brianne M, Nyack, NY
Heater
Brett P was excellent,great service,he arrived on time Thank you
Jacques Brunache, Spring Valley, NY
Fantastic
Brian showed up right on time. Diagnosed the problem and fixed it very quickly. Very professional and friendly. I would love to have him back next time I need my dishwasher serviced.
Suzanne, Chestnut Ridge, NY
Completely fed up until ismer
I had a horrible experience with sears on the phone and with several technicians. I was demanding a refund. Ismer came to my house for only a minute and was able to solve the problem and diffuse the situation I was seriously ready to bring serious to small claims court. I paid more money than I was told. They tried charging me two attempts to fix the problem. But Aimee saved the day. The only one who knows what they're doing. Give this man a raise
Tom J, Vly Cottage, NY
Repair ,troubleshoot refrigerator
Very knowledgable, knowes how to test and troubleshoot clean, on time would use again.
Raymond M, Greenwood Lk, NY
