4155 State Route 31 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Eugene is a huge asset to your company! He is extremely professional, courteous, punctual and and knowledgeable. Best service call I have had in a long time. It was refreshing to troubleshoot this issue with him.
Susan D, Liverpool, NY
Straight shooter.
Eugene came by today. Prompt arrival and courteous throughout the repair. He told it like it was and that's refreshing. Well done.
Cory R, Port Byron, NY
Washer repair
Joe arrived got right to work and finished in a reasonable time. Check the washer over everything work good remove the old parts. All went smoothly. Very pleased.
Lynn C, Constantia, NY
Dishwasher
Tech was very helpful, kind and professional. Explained things very well.
Frank M, Oswego, NY
Range
Repair done well as far as I know right now. Yuiry was polite and professional. Didn't hear him at the door and had to run out on the driveway to catch him as he was getting ready to leave.
Alice T, Seneca Falls, NY
Knowledgeable young man
He explained and showed us the problem along with the options for correcting the problem. My real problem was when I set up the apt. I told the person I would not be home until 1 PM. I even sent in on one of the notices that came on email. Any attempt to reconfirm the arrival time went to a machine. The correction was never made and Jon fortunately arrived before we had to leave for our morning apt elsewhere. Computers do not deal with real problems. At some point our apt. time needed to be clarified and we couldn't do it.,
William B, Baldwinsville, NY
Service
He is an asset to your organization, pleasant, personable, professional. Arrived on time enjoyed having him in my homel
Patricia L, Liverpool, NY
Review for service.
Jon was on time very professional. Had a great personality, worked efficiently and explained everything. He has been at my house before and was a pleasure to have. He is an asset to your team.
Patricia L, Liverpool, NY
Great service
Efficient, personable and got the job done in reasonable amount of time
John E, Clay, NY
Ken more Elite dishwasher
Jon was very honest and upfront with the repair costs. He was very personable and made for and enjoyable experience. I would not hesitate to have Jon return in the future if we are ever in need of another service call
Jason K, Oswego, NY