S Orange Ave & Walnut St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Desmond was GREAT!
Desmond was very thorough and kept me informed every step of the way. He did not make a single move without letting me know the problem, the solution and most of all, THE COST! His level of customer service was exceptional! Thank you Desmond for all that you did!
Jonathan R, West Orange, NJ
Awsome
He did awsome job. Quick ,very friendly and explained everything he did.
Henry Y, Hillside, NJ
Great service
Technician Bryan was great . Repaired my dishwasher . Sears always provides the best service .
Thomas R, Cedar Knolls, NJ
Whirlpool Refrigerator
Roosevelt showed up on time, and worked until the refrigerator was fixed! He was polite, and made sure I understood what was being fixed and why. Excellent Service!
Lisa H, Newark, NJ
Ismer was efficient!
5 stars for Ismer. I was the last stop for Ismer but he took the time to carefully check that the new motor worked as designed and ensured that the water softener was fully functional. This was the day before the 4th of July!! I highly recommend his work. Sears on the other hand needs to step up their game in terms in scheduling service appointments. I give them 2 stars at best as they don't have an efficient scheduling system.
Christian L, Parsippany, NJ
Excellent
Brett arrived on time. Quickly assessed the issue and mitigated within 20-30min. Could not have asked for a better experience
Dattesh S, Morristown, NJ
Oven repair well and quickly done.
Robert quickly identified the problem with our oven, had the needed part in his truck, and quickly completed the repair. Excellent service.
Michele M, Maplewood, NJ
Excellent Service Technician
Nicholas was outstanding during the service appointments for our washer. He pinpointed a problem that had been overlooked by a previous technician (out-sourced service company called New Generation) and fixed it. Nicholas is very knowledgeable and professional. We can highly recommend him.
Paul E, West Orange, NJ
Service Provided
Malcom was timely, professional, and very knowledgeable! He provided great service and gave some really good insights on future maintenance.
James P, South Orange, NJ
Service
Bryan answer all my questions, resolved the problem in a time manner. Bryan was polite and very professional, thank u .
Mark C, Livingston, NJ
