1750 Deptford Center Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
A very negative experience. It took 2 months, 4 service visits, multiple calls to fix my dryer. While the technicians were very nice a misdiagnosed problem lead to a longer than necessary inconvenience. I have had a contract with Sears for 35 years and was never so disappointed
Linda M, Sicklerville, NJ
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 19, 2023
Poor service
Your technician was rude and seems aggravated that we first were paying in cash (not knowing that was not acceptable) and it was late and he had another job.
Dee W, Williamstown, NJ
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 17, 2023
The wait was HORRIBLE
My tech was AMAZING but Sears made me wait a FULL month to fix my refrigerator. No fridge for a month was HORRIBLE. THANKS SEARS
Stephanie W, Lindenwold, NJ
Customer service response - Stephanie, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 29, 2023
