344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
ronnie D
Technician was polite, professional and knowledgeable. Great customer service.
Customer service response - Thank you for your review, Ronnie! We're glad to hear our technician provided polite and professional service.
Sears Home Services on May 08, 2025
Archine F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 05, 2025
Elisabeth E
Michael is absolutely wonderful, he is knowledgeable, kind , intelligent, informative and professional.
Customer service response - Thank you for your review, Elisabeth! We're glad to hear Michael provided knowledgeable and professional service.
Sears Home Services on May 04, 2025
LARRY M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 30, 2025
RAIANNG
Thank you for being professional and thorough.
Customer service response - Thank you for your review! We're glad to hear you found our service professional and thorough.
Sears Home Services on April 28, 2025
Gene F
Our repair tech - Mike - is simply the very BEST! He has serviced several of our appliances over the years and each time he has been able to accurately diagnose and fix the problem. His customer service skills are exceptional. Mike is an absolute asset to Sears Appliance Repair.
Customer service response - Thank you for your review, Gene! We're thrilled to hear that Mike consistently provides exceptional service and is a valuable asset to our team.
Sears Home Services on April 24, 2025
Velma H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 20, 2025
Leroy M
Great professional young men
Customer service response - Thank you for your review, Leroy! We're glad to hear our team provided professional service.
Sears Home Services on April 16, 2025
Stacy B
Tim was great at explaining everything that was going on with my washer and also introduced the warranty coverage Sears offers.
Customer service response - Thank you for your review, Stacy! We're glad to hear Tim was informative and helpful in explaining your washer issues and warranty options.
Sears Home Services on April 03, 2025
LINDA H
Micheal arrived on time. He had a work order for 2 appliances, he fixed the burner on the stove. he did general Maintenance and cleaning the drain in the washer. He provided instructions we needed to follow to maintain the drain. Micheal went above and beyond.
Customer service response - Thank you for your review, Linda! We're glad to hear Michael was punctual, friendly, and provided helpful advice.
Sears Home Services on March 13, 2025
