344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven repair
Very personable, kind, quick. He is a five but sears customer service is a zero.
Robert W, Jacksonville, NC
Excellent Service
Michael was prompt, friendly, and helpful. He fixed our dishwasher on the same visit as the estimate, and for a lower cost than the retailer had quoted us. I would highly recommend their services.
Courtney F, Hubert, NC
Very happy with service
Very professional and easy to communicate with. Very efficient and knowledgeable.
Susan Eanes, New Bern, NC
Service HVAC
Experience was good. Received emails notify me about arrival times. Service went well.
Pat M, Cape Carteret, NC
Thanks!
The Technician was very informative and through. He assessed the appliance and then listed potential ways to rectify them. Thanks again!
Tyrone M, Jacksonville, NC
Great Service Technician
Thomas N. was awesome!! Very helpful and professional. I will definitely request him as service tech next time we need one!
Gary K, Swansboro, NC
Great Customer Service
Michael was outstanding in every aspect of his service visit. Could not have been better. He exceeded our expectations.
LCS, Topsail Beach, NC
Very methodical in fixing the problem in a GE Profile Dryer
Service technician advised that the loud squeaking noise was a lubrication problem which required a service call every six months at a cost of fifty dollars per visit, because of the faulty engineering of the belt wheels on the dryer drum. In nine years, we would be buying the dryer TWICE!! I would not have purchased the machine if I had known that!!
TB, Indian Beach, NC
Repair
He did his best. I will ask for him in the future.
Deane C, Hubert, NC
Stove repair
Great job. On time and explains what the repair is is and how it works.
Douglas L, New Bern, NC
