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  6. 1940 Us Highway 70 Se
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1940 Us Highway 70 Se Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (173 reviews)
Did not explain enough
October 27, 2023
Overall rating

Although he did come and do his check ups, he did not explain what he was doing nor if what he was checking was okay or not. We like for people that come and do maintenance on our appliances to give us feedback and also clean our appliances. Our usual technician takes the time to clean and give maintenance to our appliances while at the same time tell us what he is doing and telling us if we can do something better.

Hildelisa P, Conover, NC

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on October 27, 2023

Reid Moore
July 31, 2024
Overall rating

Bryan did a great job reparing our dishwasher. Bad news we now have a broken kitchen floor tile!! Will you fix it or do we have to eat the cost?

Reid M, Hickory, NC

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on July 31, 2024

Samsung Refrigerator
June 01, 2024
Overall rating

I thought all was well with the refrigerator after Daniel left; however, it is making a very loud knocking/clicking noise and no ice has been made yet. Daniel told me it might take up to 24 hours. I am concerned that it has not been fixed.

Stephanie W, Wilkesboro, NC

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on June 03, 2024

Average Rating: 4.9/5 (173 reviews)

Showing 171 - 173 reviews

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