1940 Us Highway 70 Se Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marie Corne
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 08, 2025
David Sketchley
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 23, 2025
Jen and Jon Griffin
Very courteous and professional. Called before to give arrival time and came prepared. Would definitely recommend.
Customer service response - Thank you for your positive feedback, Jen and Jon! We're glad to hear our technician was courteous, professional, and well-prepared. We appreciate your recommendation.
Sears Home Services on March 18, 2025
Beverly Mitchum
Timothy did exactly what the other techs should have done. I feel sorry for anyone who buys the warranty. I've been with sears over 40 years. The other techs don't show up or half way do the job. Taken my business else where.
Customer service response - Thank you for your feedback, Beverly. We're glad Timothy provided the service you expected, but we're sorry to hear about your past experiences. We appreciate your loyalty and will work to improve our service.
Sears Home Services on March 17, 2025
Janelle Hensley
Very nice. Was very fast
Customer service response - Thank you for your positive feedback, Janelle! We're glad to hear you had a quick and pleasant experience with our service.
Sears Home Services on March 16, 2025
Tammy Jordan
I gave 5 stars only because the repairman that showed up was fantastic! I would give only 2 or 3 stars for the first agent I spoke with when I purchased the protection plan. Not only did he get the email address wrong even after I spelled it out (and used common names for the alphabet letters) - he put down the completely wrong last name. I placed 5 phone calls today to get this set up and it's still wrong. The name on the account is Jace Jordan - not Jace Harwell. I was told on my 5th phone call that it showed Jace Jordan, but the survey says Jace Harwell and so did the payment receipt for the repair work. Can someone please fix this?
Customer service response - Thank you for your feedback, Tammy! We're glad to hear the repairman provided excellent service, but we apologize for the issues with your account details. Please contact us directly so we can resolve this for you.
Sears Home Services on March 13, 2025
Thelma Eley
Very mannerable. A good representation for Sears.
Customer service response - Thank you for your positive feedback, Thelma! We're delighted to hear that our technician was a good representation for Sears.
Sears Home Services on January 21, 2025
Patricia Gilkes
Very knowledgeable and professional. I would recommend to anyone I know.
Customer service response - Thank you for your positive feedback, Patricia! We're delighted to hear you found our service knowledgeable and professional, and we appreciate your recommendation.
Sears Home Services on January 12, 2025
Kate Clark
Excellent. Timely, courteous anx professional.
Customer service response - Thank you for your positive feedback, Kate! We're delighted to hear you had an excellent experience with our timely and courteous service.
Sears Home Services on December 25, 2024
E H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
