3580 E Franklin Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andrew V
Andrew explained everything as he worked through fixing our system. Very polite and respectful.
Sharon W, Kings Mtn, NC
Microwave repair
Excellent customer service
Reba S, Stanley, NC
The Best Sears Repairman
Fred is like Family, we look forward to seeing him. He is Great! He pays attention to detail, He does the job in a timely manner.
Maricio H, Stanley, NC
Sears Home Technician
Professional, knowledgeable of the work he was doing and clearly explaining each step so that I would understand.
Lorraine, E, Dallas, NC
Great service tech
The most thorough service I've ever had. Patient , explaining everything. Took his time. And fixed my dryer!
Lynette R, Charlotte, NC
Magnificent - On time, Prepared & Professional
After over two months with a washing machine not working, my persistence won the battle with my Home Warranty Company! They initially sent a Vendor who only performed diagnostics, didn't address the error codes I reported. The second time the same company replaced a part but didn't complete the repair. Same Error Codes so I called again. Still no luck communicating so I threatened to cancel my Home Warranty! They responded by sending Sears Home Services! He fixed it! This is the second time in two years that Sears Home Services has come to the rescue for my appliances! I will request them to respond to any future claims!
Pamela H, Clover, SC
Kevin was awesome! But they charge way too much!
Kevin was awesome; but the company charges way too much!
Daniel M, Gastonia, NC
Fred the technician
Fred was a very knowledgeable and efficient technician. He trouble shot the problem and fixed it. I was very happy with his work
Tracey G, Gastonia, NC
Great worker
Was very knowledgeable and very friendly need more people like him
Tomeka O, Gastonia, NC
Service
Bryan was prompt, efficient and knowledgeable. It's frustrating when a brand new appliance needs repair but I was pleased with Bryan.
Melissa P, Lawndale, NC