400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Microwave Repair
Although it took some effort and patience to schedule the service through automated scheduling, once I was able to speak to an actual human being all went smoothly. The service call was outstanding! He was on time, professional, and resolved the issue. I also appreciate having the same service repairman who resolved the issue with my oven.
Geraldine C, Hope Mills, NC
Washer Repair
Jessica was excellent! I would give her 100+ stars! Very friendly. Quickly diagnosed the problem. Good communication! Thank you!
Roger C, Salemburg, NC
Excellence In Action
Kim has the personality and technical skills to master most any task he takes on. After a friendly introduction he First outlines what he is going to do. Then, Second he does it and Third, he tells you what he did and finally he instructs you to call if you continue to have any problems. Doesn't get much better than that!
Robert W, Pinehurst, NC
Professional
Willie is a true professional. After an extremely long day for him he still provided excellent customer service.
Robert P, Raeford, NC
Michael Harris
Mr. Ramio was Professional and knowledgeable and finished the work quickly.
Michael H, Fayetteville, NC
Excellence
Came at a great time and solved the problem, expeditiously. I'm happy.
Melvine W, Fayetteville, NC
Repair tech
He was very friendly honest and professional. Great worker and did exceptional job.
Hinesmacy W, Autryville, NC
Service review
George has always been (twice before) and was today—-very polite, personable, helpful and provides great service!!!
Jody H, Sanford, NC
Washer Repair
Jessica was excellent and knew exactly what to do and kept me informed throughout the whole process.
Daniel S, Cameron, NC
Dryer
Outstanding service. Outstanding technician. An excellent experience
Rebecca C, Fayetteville, NC