400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washing machine repair
Gentleman came once, determined we needed parts that had to be ordered. They ordered, came to our house in reasonable time. We kept them know parts were in, technician returned promptly and installed. Technician was very professional and personable. Highly recommend.
Greg D, Pinebluff, NC
Excellent Service
Jessica was not only punctual, she was extremely knowledgeable, professional & polite. She took the time to answer my questions & never seemed bothered by them. Two thumbs up!
Mandy B, Raeford, NC
Great Service
Greatest customer service very knowledgeable about parts and issues
Charmetri W, Fayetteville, NC
Washer
The best. Very please. She explane the problem right down to the end.
Joseph G, Hope Mills, NC
Nice
He was very knowledgeable and courteous. Kept me informed during the whole process.
Jason E, Fayetteville, NC
Washer and dryer
Vick was very thorough and explained what the problem was how he was fixing the problem
Betty J, Broadway, NC
Smart & Kind
It is so wonderful to have a technician that is alert, smart, kind, and patient. I say patient because Mr. Ramiro answered my questions carefully and he kindly repeated the answers so that I could understand more clearly. And not just today, he is a great representative all the time for Sears Home Services, in fact, let's give him six stars instead of five!
Carrianne M, Fayetteville, NC
APPLIANCE CLEANING EASY
KIM, THE APPLIANCE TECH WAS VERY POLITE AND EFFICIENT. He explained costs, findings and recommendations. Good personality.
Burton O, Pinehurst, NC
Quick and Right
Phil diagnosed the issue and provided an immediate fix. He lets you know what's needed and keeps customers informed.
J J, Sanford, NC
Prompt excellent service
Professional and knowledgeble. On time as notified. Overall great service
Manesh T, Fayetteville, NC
