400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent
Phil went above and beyond to make sure my washer was repaired correctly. A wrong part was originally sent but Phil made sure the correct part was reordered and came back promptly to complete the repair! Very appreciative!
Danielle I, Broadway, NC
Excellent service
Phillip did a great job-you could tell he had years of experience. However, I was very disappointed in the price… could have bought a new range for the cost of replacing a switch 😱
Martina E, Erwin, NC
Precise workman
Mr. Phillip was extremely kind and very informative during the whole repair process of the thermostat module on my Thor range. He took his time to make sure it was done right the first time! I truly enjoyed talking to him while he worked.
Sarah H, Raeford, NC
Refrigerator repair
Outstanding Performance and very knowledgeable. My pleasure to work with him
Joeph M, Fayetteville, NC
Satisfied customer
William was courteous and efficient. My Roper washing machine is working today.
Shelia W, Fayetteville, NC
Great Technician
Ramiro, Was great and efficient. Managed to fix our problem with 1 trip. Great Service.
Brenda J, Lillington, NC
Very Helpful
My technician was informative, encouraging and very detailed. He explained the process and added some preventative steps as well.
Ryan H, Fayetteville, NC
5 star service
Ramiro arrived within the timeframe that he advised he would. He was extremely polite and knowledgeable. If all of the staff is as great as Ramiro then it is reassuring to know that should I have future issues regarding any of my appliances I'd receive timely anssistance and great service.
Tyerica N, Roseboro, NC
Refrigerator repair
Ramiro is very professional and knowledgeable and confident in the repair of our refrigerator
Abra J, Fayetteville, NC
Stove/Oven Repair
Phillip was very knowledgeable, focused on what he was doing and cordial. I appreciate that he was willing to answer my questions.
Ellen B, Fayetteville, NC