400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stephanie Leist
Awesome service fast and efficient!! Thankful for Sears appliance repair being able to service a washer that was purchased outside Sears!
Customer service response - Thank you for your 5-star review, Stephanie! We're glad to hear you received fast and efficient service for your washer.
Sears Home Services on April 10, 2025
Florence Cadet
Paul did an amazing job repairing my AC unit. Not only did he repair it but he took time to explain everything he did. He was very easy to talk with and answered all of my questions! Although he was late (no fault of his) he did not rush through the service request. He has a very pleasant personality. May God continue to bless the work of his hands and give him increase! Thanks Paul C
Customer service response - Thank you for your 5-star review, Florence! We're glad to hear Paul did an amazing job repairing your AC unit and took the time to explain everything thoroughly.
Sears Home Services on April 10, 2025
Gershon Luis
Very professional and very knowledgeable very good
Customer service response - Thank you for your 5-star review, Gershon! We're glad to hear you found our service professional and knowledgeable.
Sears Home Services on April 09, 2025
Harry Holt
Not only did the technician, (George) fix my Lawn Mower. He explain what he was doing and showed me how to operate my throttle on the Lawn Mower. I never knew the details, now I do. Keep up the good work.
Customer service response - Thank you for your 5-star review, Harry! We're glad to hear George fixed your lawn mower and provided helpful explanations on operating the throttle.
Sears Home Services on April 06, 2025
Anthony Stark
Very quick and trustworthy. Washer started working when he arrived and instead of charging me for something it didn’t need, he checked all the parts of the machine and only charged me for the show up fee. I would definitely recommend him.
Customer service response - Thank you for your 5-star review, Anthony! We're glad to hear our technician was quick, trustworthy, and only charged you for the show-up fee.
Sears Home Services on April 06, 2025
Dee R.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 06, 2025
Renee Carter
Quick, friendly service. At least for my problem with my washing machine, it was reasonably priced, which was cleaning out the drain pump.
Customer service response - Thank you for your 5-star review, Renee! We're glad to hear you received quick, friendly service and found the pricing for your washing machine issue reasonable.
Sears Home Services on April 03, 2025
Rhonda Bruckner
Phillip understood what needed to be done and did an excellent job!
Customer service response - Thank you for your 5-star review, Rhonda! We're glad to hear Phillip understood what needed to be done and did an excellent job.
Sears Home Services on April 02, 2025
Jennie Jones
Called ahead and was on time. Did a great job. Quick and fast
Customer service response - Thank you for your 5-star review, Jennie! We're glad to hear our technician was punctual and did a great job quickly.
Sears Home Services on April 02, 2025
DORA BRADWELL
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 01, 2025
