400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maxwell Takyi
The technician was very knowledgeable and professional. He explained every process/procedure he used in the troubleshooting steps used in identifying the fault/issues with my HVAC units.
Customer service response - Thank you for your 5-star review, Maxwell! We're glad to hear our technician was knowledgeable and professional in explaining the troubleshooting process for your HVAC units.
Sears Home Services on January 12, 2025
David Huff
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Jean
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 09, 2025
Robby Sebastian
The technician was very friendly and very knowledgeable and had it fixed within no time I highly recommend this place
Customer service response - Thank you for your 5-star review, Robby! We're glad to hear our technician was friendly, knowledgeable, and efficient.
Sears Home Services on January 01, 2025
Richard Freeman
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 30, 2024
Carina P
Technican was efficient and knew what he was doing for both washer and dryer.
Customer service response - Thank you for your 5-star review, Carina! We're glad to hear our technician was efficient and knowledgeable with your washer and dryer.
Sears Home Services on December 30, 2024
Arminta Hayes
The heater went out in my home, I called sears and they scheduled an appointment. Not an immediate appointment but we were patient. The technician (Paul) came out and immediately knew what the problem was, parts had to be ordered and he came back on the reschedule date and fixed the issue in less than an hour. We are truly Grateful! Also, I saved a lot of money on this repair. I would recommend Sears home protection to anyone, it’s a game changer!!
Customer service response - Thank you for your 5-star review, Arminta! We're glad to hear Paul efficiently resolved your heater issue and that you saved money with our service.
Sears Home Services on December 25, 2024
Alfreda Rouse
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Marvin Aguado
The 2 service technician were polite and helpful. Took their time explaining all the issues and what I could expect going forward. I would recommend this company to anyone.
Customer service response - Thank you for your 5-star review, Marvin! We're glad to hear our technicians were polite, helpful, and informative.
Sears Home Services on December 12, 2024
Ava Keels
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 23, 2024
