1000 Turtle Creek Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terrible
He did not tell me anything other than they could not get the part. He walked out of the door without giving me a receipt for my payment. He could not answer any questions that I had, he just skirted around the question. I don't normally leave bad reviews, but this was a waste of my time and money.
Dana F, Petal, MS
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 13, 2023
Very rude
Not a good experience
Nona, Jackson, MS
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 08, 2023
Dud machine
Kolya was great but you folks has had to send a repairman out at least 5 times and has spent over 1000 dollars on this machine. Our confidence in this washing machine is zero. We want a new machine! This is a dud!!
Jackie B, Angie, LA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 31, 2023
Extremely disappointed and frustrated
He would not work on the ice maker because we had removed the bottom panel. We removed it because it was leaking all over our wooden floor due to the last time he was here! We did not try to repair ANYTHING! We only dried up the water to protect our floors but he didn't want to acknowledge that! We left it off because we had a scheduled appointment with him.
Tiffany C, Laurel, MS
Customer service response - Hi, Tiffany , we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us [email protected].
Sears Home Services on August 09, 2023
