1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sara N
The Sears Home Repair service seems to be a pretty large operation. The call center agents were polite, though they pushed the home warranty plan, obviously. The appointment was scheduled next day after initial call. The local service technician was great. He was fast, personable, fixed our dishwasher day of, and billed it as cost effectively as he could. The diagnostic fee is pretty steep. But the overall cost of repair (diagnostic fee of $129 waived since we used the same tech for repairs), which left us at a pretty expected cost.
Customer service response - Thank you for the 5-star review, Sara! We're happy to hear our technician was fast, personable, and cost-effective in fixing your dishwasher.
Sears Home Services on May 28, 2025
magyar 1
Quickly diagnosed the problem, but couldn't repair because parts no longer available.
Customer service response - Thank you for the 5-star review! We're happy to hear our technician quickly diagnosed the problem, even though the parts were unavailable.
Sears Home Services on May 28, 2025
David S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 26, 2025
Natalie E
Quick assessment/maintenance, then offered some background info and guidance
Customer service response - Thank you for the 5-star review, Natalie! We're happy to hear our technician provided a quick assessment and valuable guidance.
Sears Home Services on May 26, 2025
Shari B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 21, 2025
joel A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 20, 2025
Laurie J
My service tech was a great guy. He was unable to help me as my home warranty co is awful.
Customer service response - Thank you for the 5-star review, Laurie! We're happy to hear our service tech was great, and we're sorry to hear about the issues with your home warranty company.
Sears Home Services on May 19, 2025
John R
Prompt, friendly and helpful. A credit to Sears
Customer service response - Thank you for the 5-star review, John! We're happy to hear our team was prompt, friendly, and helpful.
Sears Home Services on May 18, 2025
Cheryl M
Personable, explained how he was repairing dryer and cleaned up.
Customer service response - Thank you for the 5-star review, Cheryl! We're happy to hear our technician was personable, explained the repair process, and cleaned up afterward.
Sears Home Services on May 18, 2025
Mary B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 14, 2025
