4900 Fashion Square Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
Good, friendly service
Vicki S, Saginaw, MI
Garbage disposal
Waited from 8am until 4:30pm. Received several updates during the day with arrival times followed by no response from Patrick S. Stating he's on the way. Finally at 4:30pm Patrick S called stating the Sears does not install garbage disposals. Why schedule a 2nd service call if not to install the replacement disposal. Disappointed that I waited all day only to discover the Sears does not install replacement disposal.
Oswald S, Saginaw, MI
Customer service response - Hi Oswald, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on August 30, 2023