4900 Fashion Square Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Garage door opener
He was fantastic
Tamar B, Saginaw, MI
Repair refrigerator
Cody was so kind and courteous, but most of all he saw immediately the problem and fixed it. Because of hard workers like Cody we are very happy we have Sears warranty
Margie C, Riverdale, MI
Fast service
Found the problem immediately and was fixed in no time.
Melinda C, Mount Pleasant, MI
great
Quick and professional explained all of the potential options for the repair
Howard W, Saginaw, MI
Repair of Kenmore Stack Washer
The repair man Daniel did great job !! However your system of customer service needs major improvement!! My 1st call was July 1st to your Sears Home Protect Plan !!I had started trying to get service in June as I have limited skills and do not own Computer, only Cell phone!! Severe frustration and feeling totally abandoned by Sears , not able to understand dialect of people when I was able to reach a 'real'person !! , getting lost in the maze of your "System". Very "Dishearting" It took your company From July 1st to Sept 20th to put 2small parts in my Kenmore Stack Washer!! ((Sorry,but that's not good Customer Service)) Please. Do better for the many loyal Sears customers out here!!! Jeanne Nothelfer
Jeanne N, Saginaw, MI
Gas dryer not heating.
He was knowledgeable, knew what the problem was and answered my questions. I was very satisfied.
Terry L, Saint Louis, MI
Washer repair
Dan was very nice and got repair done and it's working great Ty
Shelley G, Saginaw, MI
Provide estimate of repairs
Marty was great. Arrived on time and provided services promptly
Sandy L, Alma, MI
Return service call
Apparently a drop of solder fell into a slot which prevented the coolant from circulating. Marty found this problem and fixed it. It was an unfortunate happening that could not be found until the cooling failed to work. He found the problem in a short time.
John W, Shepherd, MI
Dryer work
Great guy got right to work and explained everything to me.
Robert B, Ithaca, MI
