5500 Harvey St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator assessment
Ryan was on time, polite, professional and informative about his assessments. Would recommend.
Cynthia L, Ludington, MI
Dishwasher
Thomas did a good job. Fixed the dishwasher at least temporarily and explained more expensive fix not covered by warranty. Handled situation as well as possible.
Barbara G, Ludington, MI
Refrigerator repairman
Very professional and knowledgeable repairman. Would recommend him to family and friends.
Lori S, Rockford, MI
Refrigerator repair
Technician was polite and helpful even though unable to resolve my problem.
Barbara G, Ludington, MI
Very knowledgeable
Tom diagnosed the problem quickly and made necessary repair. Operated the machine to make sure it was operating properly.
Marlene Veen, Pentwater, MI
Paul
He was very friendly and explained every thing he did.
Debra H, Muskegon, MI
Our dead fridge
Ryan was very efficient and diligent in solving our problem(s). My dissatisfaction was with your 800 number that provides no one to communicate with and the time between service calls. Being without a primary refrigerator/freezer for two months during Summer is not a pleasant experience.
James W, Ludington, MI
Efficient. Competent. Great customer service
Michael kept us informed about his arrival time. He diagnosed and fixed our appliance problems. A couple of weeks ago he fixed our oven. Today our washer and dryer. Thank you Michael
Susan B, Ludington, MI
Repairman
Great! He did a good job and was very professional.
Kate O, Rockford, MI
Dryer repair
He was on time, friendly and efficient. He immediately found the problem and solved it.
Greg B, Rockford, MI
