3099 28Th St Se Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer and washer
Simon arrived promptly within the specified time window. He was courteous, neat, knowledgeable, efficiently diagnosing the problem, had the necessary parts on his truck and made the repair.
Edna R, Grand Rapids, MI
Great Repair
Tony showed up on time, and expertly repaired the built-in microwave. He was respectful of all surfaces and used padding so as not to scratch the floor or stove.
Noreen B, Lowell, MI
Efficient; Expert Knowledge
I am glad Simon came today to inspect our clothes washer. He quickly diagnosed the problem and clearly explained the issues, showing me the damaged rubber. Unfortunately, it is not repairable. One request to Sears: can you dial back the text and email communications in anticipation of the tech's visit? For instance, twice you asked me to confirm my appointment. It started to feel like you didn't trust that I was going to be home when I said I would.
Edward A, Ada, MI
Efficient
Aj did a thorough and efficient job replacing the drain pump for my washer. He was friendly and answered all of my questions.
Angela B, Alto, MI
Awesome
Tom is the best!! Thanks for the quick fix!
Kelly M, Rockford, MI
Home Owner
Technician was absolutely amazing He was prompt, polite and very knowledgeable.
Bertina G, Caledonia, MI
Oven Repair
The service man came to the house and made the repairs to our Gas Range by installing a new igniter in the oven and everything works as it should and we are satisfied.
Julie S, Clarksville, MI
Superb Customer Service
Tony is very knowledgeable, incredibly professional, honest and fair. Thank you, Tony for helping us get our stove fixed.
Chad B, Lowell, MI
Product failure
Excellent service! Very knowledgeable and wasted no time. Happy customer..thank you!
Henry K, Rockford, MI
Washer Boot
Service was on time, pleasant and very courteous
Bryan G, Six Lakes, MI
