15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Job
Great and responsive and friendly. Punctual and knowledgeable.
Brian W, Mitchellville, MD
Refrigerator Repair
Manzoorhussain explained everything that was wrong with the refrigerator. He determined that the compressor for this brand (LG) was and would continue to be an issue and recommended replacing the refrigerator.
Robert Bayliss, Odenton, MD
Dryer repair
Very timely, professional and knowledgeable. He was able to resolve the issue.
Charmayne Yorke, Bowie, MD
Wonderful
Extremely, professional. He did a great job. It was quick but it was excellent work
Paula R, Glenarden, MD
DALE
My technician was kind, knowledgeable, and fast. He was able to answer the questions I had.
Dale G, Odenton, MD
Great service
Diagnosed problem, bad compressor. Explained what needed to be done and price.
John G, Bowie, MD
scheduling
Service was great. Scheduling was terrible. First schedule date was on a Monday. Then got call that there was a scheduling error and new appoint would be Thursday. Then got email that appointment would be Tuesday. Then got email that appointment would be Wednesday. When I attempted to call never able to get live person just recording. There has to be a better way.
Therressa Ivey, Uppr Marlboro, MD
Dryer repair
Fair, informative and fixed problem. I would recommend these service to friends.
Lyford B, Bowie, MD
Rapid Response and Easy Fix
We appreciated the coordination and getting us back up and running!
Michael S, Fort Meade, MD
Rescue Ranger
Mohammad was knowledgeable, professional, and efficient. He has great service skills. Thank you Mohammad!
Kevin R, New Carrolltn, MD