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  6. 15700 Emerald Way
  7. Reviews

15700 Emerald Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (403 reviews)
Sears Home Services (repair front load Clothes washer)
August 12, 2023
Overall rating

Mr. Olimpiu was a little late as scheduled. However, he called and explained his reason why . Upon arrival, he was very courteous and very professional. He diagnosed the problem and sheared/explained the new replacement part to me and my wife and was on his way. It was a great experience. Thank you Mr. Olimpiu

John W, Bowie, MD

Great work
August 11, 2023
Overall rating

The technician very knowledgeable and explained the process. He also made sure the machine worked before leaving. Which I appreciated.

Marlene A, Uppr Marlboro, MD

Good job
August 11, 2023
Overall rating

Good job on the repair and arrive on time !!!!!!!!

Felix E, Bowie, MD

Wiseman
August 11, 2023
Overall rating

Very knowledgeable of the product that he is working on

Hal W, Uppr Marlboro, MD

What does this mean?
August 10, 2023
Overall rating

The experience was good. The oven is working, but seems to be heating more hot than it should at usual temperature. I will monitor to ensure that it is not over heating.

Jessie M, Bowie, MD

Great experience
August 10, 2023
Overall rating

Our technician was professional, knowledgeable, efficient, and very sweet with my curious 4 year old during our fridge repair. We were expecting this to be a long process with multiple visits to allow for ordering parts but our technician completed the whole repair in one visit. We would definitely have him back out again in the future for other repairs.

Chelsea R, Odenton, MD

Best technician out of the 3 that came
August 10, 2023
Overall rating

He realized the part that was order was a part no longer made and he contacted my insurance and explained the issue. Thank you for following through and making sure I got the service I deserve.

Cesyana J, Capitol Hgts, MD

Satisfied Customer
August 10, 2023
Overall rating

Mr. Mohammad waited patiently for me to get to the door because I was upstairs and didn't hear the doorbell. He quickly assessed the problem , fixed it and explained to me what the issue was. And he offered helpful suggestions on how to operate our dryer more efficiently . I am very happy with his professionalism and caring nature.

Sharon S, Uppr Marlboro, MD

Awesome work
August 10, 2023
Overall rating

He was timely and explained everything to me with patience. He was also quick and efficient.

Jamie G, Bowie, MD

Dryer repair
August 10, 2023
Overall rating

The technician diagnosed the problem and had it fixed in a timely manner!!!

Stanleybrow L, Cheltenham, MD

Average Rating: 4.6/5 (403 reviews)

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