15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears Home Services (repair front load Clothes washer)
Mr. Olimpiu was a little late as scheduled. However, he called and explained his reason why . Upon arrival, he was very courteous and very professional. He diagnosed the problem and sheared/explained the new replacement part to me and my wife and was on his way. It was a great experience. Thank you Mr. Olimpiu
John W, Bowie, MD
Great work
The technician very knowledgeable and explained the process. He also made sure the machine worked before leaving. Which I appreciated.
Marlene A, Uppr Marlboro, MD
Good job
Good job on the repair and arrive on time !!!!!!!!
Felix E, Bowie, MD
Wiseman
Very knowledgeable of the product that he is working on
Hal W, Uppr Marlboro, MD
What does this mean?
The experience was good. The oven is working, but seems to be heating more hot than it should at usual temperature. I will monitor to ensure that it is not over heating.
Jessie M, Bowie, MD
Great experience
Our technician was professional, knowledgeable, efficient, and very sweet with my curious 4 year old during our fridge repair. We were expecting this to be a long process with multiple visits to allow for ordering parts but our technician completed the whole repair in one visit. We would definitely have him back out again in the future for other repairs.
Chelsea R, Odenton, MD
Best technician out of the 3 that came
He realized the part that was order was a part no longer made and he contacted my insurance and explained the issue. Thank you for following through and making sure I got the service I deserve.
Cesyana J, Capitol Hgts, MD
Satisfied Customer
Mr. Mohammad waited patiently for me to get to the door because I was upstairs and didn't hear the doorbell. He quickly assessed the problem , fixed it and explained to me what the issue was. And he offered helpful suggestions on how to operate our dryer more efficiently . I am very happy with his professionalism and caring nature.
Sharon S, Uppr Marlboro, MD
Awesome work
He was timely and explained everything to me with patience. He was also quick and efficient.
Jamie G, Bowie, MD
Dryer repair
The technician diagnosed the problem and had it fixed in a timely manner!!!
Stanleybrow L, Cheltenham, MD