1775 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Samsung fridge
Had a horrible experience. Showed the tech pictures of the fridge being at 45 degrees and a video of the fridge making a horrible noise. Said he couldn't do anything because it was a Samsung fridge and seemed to be working right now. Has been a week and the fridge stopped working and lost a whole fridge of food
Shayne T, Whitman, MA
Customer service response - Shayne, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 08, 2023
Still Broken
This is the 4th appointment to have the ice tray fixed and it is still broken. Ice tray is completely frozen shut again after another new part was installed today by Keegan. I need somebody to come back ASAP to fix this thing! Thanks, Mark
Mark S, Scituate, MA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on August 07, 2023
