1775 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gail Bongarzone
Kind and courteous efficient. a nice guy.
Customer service response - Thank you for your kind words, Gail! We're glad to hear you had a positive experience with our courteous and efficient service.
Sears Home Services on January 23, 2025
Sue richardson
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 16, 2025
Jason Hobart
Technicians were all very helpful. The sears system for managing appointments is awful. You can’t call and get updates, no idea where parts are, can only schedule or cancel an appointment. For that I would never use them again. Go local, it’s who Sears hires anyway. Sears used to care about the customer don’t think that is the case anymore.
Customer service response - Thank you for sharing your experience, Jason. We're glad our technicians were helpful, and we appreciate your feedback on the appointment system; we'll work on improving it.
Sears Home Services on January 14, 2025
Susan Nevins
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 30, 2024
Melissa Williams
Wintley was great! Friendly, polite, and knowledgeable. I would recommend!
Customer service response - Thank you for your kind words, Melissa! We're glad to hear Wintley provided friendly and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on December 03, 2024
Diane Foley
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 26, 2024
AnnMarie Estrella
A&E (MARK) WAS QUICK TO TEXT AND RESPOND QUICKLY...VERY PATIENT AND ACTUALLY 'LISTENED' TO MY ISSUE... HE CAME SAME DAY AND WAS THOROUGH AND GAVE ME HOPE THAT THE DAMAGE HOPEFULLY WILL BE COVERED BY WARRANTY...STOVE ISNT EVEN 1 YEAR OLD YET!!! HE WAS PATIENT AND KNOWLEDGEABLE...WELL DONE
Customer service response - Thank you for sharing your experience, AnnMarie! We're glad to hear Mark was quick, patient, and knowledgeable, and we hope the warranty covers your stove issue.
Sears Home Services on November 21, 2024
Paul Abbate
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 12, 2024
Deborah Unangst
He was very helpful
Customer service response - Thank you for your positive feedback! We're glad to hear that our service was helpful to you.
Sears Home Services on September 26, 2024
Pat Dowd
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 11, 2024
