1100 Middlesex Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deborah Savuto
Adair was very efficient in determining the issue with my washer, fixed the clog and gave me tips to prevent a clog in the future.
Customer service response - Thank you for your positive feedback, Deborah! We're pleased to hear Adair efficiently resolved the issue and provided helpful tips for the future.
Sears Home Services on April 01, 2025
Kerry DiCiaccio
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 30, 2025
Donna Nolan
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Sheba Brown
Fednel was excellent. Took him no time to see problrem. Fixed it promptly. Very efficient. Thank you
Customer service response - Thank you for your positive feedback, Sheba! We're glad to hear Fednel was efficient and quickly resolved the problem.
Sears Home Services on March 23, 2025
Nubia Ribeiro
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 16, 2025
Skip Johnson
Sears responded to my deliema very quickly; Which happened to be a disable washing machine. The technician was very accommodating and explained the problem. He order the part for the machine and fortunately for me it was delivered and installed later the same day. He even showed me how to take better care of the machine. The technician was very pleasant and knowledgeable.
Customer service response - Thank you for your detailed feedback, Skip! We're happy to hear our technician was accommodating, knowledgeable, and able to resolve your washing machine issue quickly.
Sears Home Services on February 19, 2025
Heather Mulliner
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 11, 2025
Kevin Koffink
Sears ordering parts has been a problem. This repairman is very competent.
Customer service response - Thank you for your feedback, Kevin! We're glad to hear the repairman was competent, and we apologize for any issues with ordering parts.
Sears Home Services on February 01, 2025
Joseph Siegel
The technician was courteous and competent, and he was able to fix the problem without having to replace any part. However, I was told when I made the appointment that the technician would come with appropriate parts so he would not have to come back again, and that was not the case. Furthermore, I was told that the technician would arrive around 8:45 and that I would be informed of any delays; but the technician arrived at 1:30, and there was never any notification about the delay.
Customer service response - Thank you for your feedback, Joseph! We're glad to hear the technician was courteous and competent, but we apologize for the lack of communication regarding the delay and parts. We appreciate your patience and will work on improving our scheduling and notification process.
Sears Home Services on January 30, 2025
VAIDYANATHAN NILAKANTAN
Very good service
Customer service response - Thank you for your positive feedback! We're happy to hear you received very good service.
Sears Home Services on January 22, 2025
