4400 Veterans Mem Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Jerome was very nice but the service was not complete. He said that problem was not due to normal wear and tear. I don't think that was the case
Pamela H, Metairie, LA
Technician
I rate BRUCE VERY HIGH,,he knows what he's doing,,whereas some others DONOT!!!!ALSO I HAVE COMPLAINT ABOUT YOUR COMPANY,,A TECHNICIAN was suppose to come to my property on 3 DIFFERENT DAYS!!! DID NOT SHOW UP AND I NEVER RECEIVED A CALL EITHER!!!VERY POOR CUST SERVICE,,I WOULD LIKE TO GET A CALL BACK FROM A SUPV WITH SEARS !!!! THANK YOU
Shirlene G, New Orleans, LA
Very professional
Roberto displayed great knowledge and skills. Very serious and focus.
Ivan R, Metairie, LA
Bruce is very knowledgeable thorough in his instructions to
Bruce is very knowledgeable. His instructions and oversight to his helper was Inspiring.
Rodney W, Meraux, LA
Annual Check-Up of Applicances
Roberto was certainly courteous and thorough in checking our appliances, for which we have kep up the warranties since we purchaed them in 2006. He instructed us on how we can keep them in good running condition until the next check-up. I can recommend him without hesitation. My only concern is that the system has changed, so that now instead of being provided a 4-hour window when the technician might arrive, we are now told the technician may arrive anything from 8am to 5 pm. SInce we are a working household, such a large time frame is not very useful for us in planning our day efficiently. Can this system return to to former procedure of am or pm? Only being contacted by computer generated messages is not very reassuring.
John G, New Orleans, LA
All appliances
Serviced stove, microwave, washer& dryer, dishwasher and refrigerator. Efficient and quick.
Alice R, Metairie, LA
Mr.
I Love My GE Air Conditioner . It Has Ran faithful for 4 years Now.
Jason X, New Orleans, LA
Professional
He was pilote and professional. Tried to use washer after he left my house. My washer is not working has the same problem
Leo Jones, Gretna, LA
Repair of Whirlpool Refrigerator
Technician serviced my appliance on 7/22. The refrigerator is still not cooling, I'm not happy about this.
Debbie F, New Orleans, LA
Frustration about company overall
This is about your system of scheduling and reminders. It sucks. First I have needed 5 trips here for one dishwasher over 4 months. Mainly waiting on parts the takes weeks to get appt. When it asks if need to reschedule and I do so it does NOT work right. And try to get a person. FORGET THAT I TRIED MANY WAYS TO REACH CORPORATE OR TECHNICIAN So based on this I rate AM RATING SEARS ….1 THIS IS NOT A TECH RATING
Bonnie A, New Orleans, LA
