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  5. Sears Appliance Repair
  6. 3401 S Us Highway 41
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3401 S Us Highway 41 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (152 reviews)
Oven would not light
September 19, 2023
Overall rating

For the second time, NEVER SHOWED UP. Talked with him on phone and said hed be here today, September 19th.

Catherine F, Westfield, IL

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on September 19, 2023

The worst technician of Maytag company!
September 13, 2023
Overall rating

He was very rude not very professional and told my husband to fix it himself and he order the part and said he won't be back again He didn't know much about it had to research the code on the washer was.He degrade my home.

Michelle M, Charleston, IL

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on September 14, 2023

Zero stars, only because I can't give negative
August 18, 2023
Overall rating

He never showed, never called. Kept pushing back appt time, then updated that he had arrived and closed the service call. He was never here!!! I waited ALL DAY!!!

Lisa J, Greenup, IL

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on August 18, 2023

Average Rating: 4.8/5 (152 reviews)

Showing 151 - 153 reviews

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