3401 S Us Highway 41 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kind & caring
Jeffery is the best. He cared & did his best with a machine less than 4 months old. So don't buy a GE washer.
Amy M, Kingman, IN
LG Washer
The repairman was always on time and I always knew when he would be here. Knew what our problem was and ordered the parts which came within a few days. He was very efficient and completed the repair in a timely manner. We were completely satisfied with him.
Patricia R, Philo, IL
Sears review
The technician that helped us with our service did a great job. Apart from the technician, sears service was hands down the worst customer service we've ever experienced. All phone calls are directed to a foreign country. People are hard to understand and not capable of truly helping. This was the last time we will ever do business with sears. I've given Derrick 5/5 stars and I give Sears 0/5 stars.
Pete J, Mason, IL
Washer repair
Our tech was great! He was polite & worked very quickly to get our machine repaired.
Tony O, Robinson, IL
Technician repair
The technician was professional and courteous during his visit. Provided valuable information on cleaning washer on a monthly basis for maintenance upkeep. I would use Sears Repair again.
Edward M, Paris, IL
Washer repair
Derek S. Was a great help with diagnosing and explaining our washer problems. We appreciate the gentlemanly manner, his honesty and integrity in discussing our options. Thank you.
Susan McDonald, Robinson, IL
Very knowledgeable
Bob did a great job. He identified, fixed the problem. Even gave suggestions for both washer and dryer. He kept the area clean during and after work completion.
Richard L, Camargo, IL
A & E
Don was very nice and knew what he was doing.
Dana S, Effingham, IL
Fridge repair
Nice technician helpful very prompt explains things well showed the problem and explained it well
Sue H, Paris, IL
Washer repair
We are hard of hearing and he had to try every door to get our attention. He didn't give up until he made contact. Very polite and knowledgeable. Worked swift and immediately found the problem. He helped us through the phone requests that were needed as we were lost as to how to use our phone! He's a keeper!!
Barbara L, Paris, IL
