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  1. Home
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  3. Hawaii
  4. Hilo
  5. Sears Appliance Repair
  6. 111 E Puainako St
  7. Reviews

111 E Puainako St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (355 reviews)
Washer repair
October 23, 2024
Overall rating

The repair was completed quickly and the problem was explained to my satisfaction. Travis was friendly, professional and efficient.

Yvonne M, Hilo, HI

Dryer repair
October 23, 2024
Overall rating

Your team was very professional, informative, helpful and friendly. They represent a very high standard of service.

Leslie B, Hilo, HI

refrigerator ice maker/dispenser repair
October 16, 2024
Overall rating

Very good customer service. Gave us lots of information regarding care and maintenance of our Kenmore ice maker/dispenser system after getting the dispense in working order.

Ginette K, Hilo, HI

Proficient in his Job
October 15, 2024
Overall rating

Travis was professional and competent in his job. He did a thorough inspection of my stove and ordered the necessary parts. After he installed the parts and tested the stove he showed me what he did. The stove works good now.

Cynthia I, Hilo, HI

Repaired our Kenmore WASHER!
October 14, 2024
Overall rating

Travis worked efficiently. This tech was knowledgeable and repaired our washer. Thankyou!

Paul Y, Hilo, HI

Service Rating for Eric
October 11, 2024
Overall rating

Eric was very knowledgeable on identifying and fixing the problems of the ice maker, washer and dryer. He was a hard worker and explained preventative actions to keep appliances lasting longer. Great technician, happy to rate him the highest.

Darellynn W, Kurtistown, HI

Professional, friendly and efficient
October 11, 2024
Overall rating

Travis was a pleasure to work with. He was the 2nd technician for this appliance. He ordered additional parts that was end of life and thankfully was the assigned technician to install it. He arrived promptly within the timeframe indicated. Was friendly, and able to get information necessary to complete the part replacement (even though the order ticket did not have the information he needed). Was clean, taking care to clean up any mess he made. Would definitely have him back again.

Aimee W, Hilo, HI

Dryer service
October 10, 2024
Overall rating

Excellent service; service man was courteous and pleasant; hopefully the problem solved.

Henry W, Waikoloa, HI

Travis is wonderful!
October 07, 2024
Overall rating

So thankful for Travis and the wonderful service experience! He's professional, timely and knowledgeable, simply the best!

Lori C, Paauilo, HI

Fixing the Samsung stove
October 05, 2024
Overall rating

We were very pleased with the work Eric did. He was fast, efficient and friendly. He fixed the problem with our Samsung stove and now everything is working properly. I would highly recommend Eric.

Naomi P, Keaau, HI

Average Rating: 4.8/5 (355 reviews)

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