111 E Puainako St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eileen Shea
Responsive, thorough, efficient, explained everything clearly and responded to my questions.
Ernestine Martinson
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 10, 2025
Glynnis Dolan
Gary is very efficient and knowledgeable. Great customer service
Customer service response - Thank you for your positive feedback, Glynnis! We're glad to hear that Gary provided efficient and knowledgeable service.
Sears Home Services on April 09, 2025
Annette Crozier
Always pleasant, efficient, a great tech and super nice person. Mahalo nui !
Customer service response - Thank you for your positive feedback, Annette! We're glad to hear you found our technician pleasant, efficient, and super nice. Mahalo nui!
Sears Home Services on April 08, 2025
Stephen Wong
All the technicians that come are good workers. Dealing with the call center and the bot is so frustrating. I’ve waited at times all day and nobody shows up, what a waste of time. The call center and the ai bot needs major improvement.
Customer service response - Thank you for your feedback, Stephen! We're glad to hear the technicians are good workers. We apologize for the frustration with the call center and AI bot, and appreciate your patience.
Sears Home Services on April 06, 2025
CHRISTY TOLEDO
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 06, 2025
cherie moffatt
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 03, 2025
Melvin Enriques
Excellent friendly service.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 31, 2025
Kuulei
Travis is very friendly, personable, professional and very knowledgeable! He’s a keeper!
Customer service response - Thank you for your positive feedback, Kuulei! We're glad to hear that Travis provided friendly, personable, and knowledgeable service.
Sears Home Services on March 27, 2025
Lei Pitolo
Eric was great! Very professional and his expertise was very much appreciated! He got the job done and explained the entire process. We are retired kupuna moved from Oahu to the Big Island 9 months now and Eric came with Aloha from beginning to ending! Mahalo Piha Eric Malama Pono 🌸
Customer service response - Thank you for your positive feedback, Lei! We're glad to hear that Eric provided professional service with Aloha and that his expertise was appreciated. Mahalo!
Sears Home Services on March 27, 2025
