111 E Puainako St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
Travis was Knowledgeable, efficient, and friendly! He was good at trouble shooting and problem was solved.
Janice R, Hilo, HI
Robbie - Customer
A true professional! Problem solver. Patient. Results oriented.
James R, Keaau, HI
microwave repair
Technician was fast friendly and efficient! Thank you My only complaint is how many times i was asked to confirm! I even received a call before 7am
Magda L, Papaikou, HI
Oven Door Hinge Alignment
Holi was great! A credit to Sears Home Services. I will definitely be referring your company to anyone in need of appliance repairs.
Donn S, Kamuela, HI
Owner
Great job, Oli was efficient and thorough. Appreciate his expertise.
Julie W, Hilo, HI
Not enough stars
Travis ended up at my home at 8am even though I was told by dispatch AND I added a customer need that no one would be home until 4PM. He called, I explained. He said he'd try to swing by later but had 9 stops. At 4pm he called and said he'd swing by!!!! In 45 minutes my dryer was up and running. Most techs would have NEVER come back by. He still had 2 more stops after me that evening. It's dark out and I'm sure he's still working those other 2 stops. He is so kind, flexible, dependable and fast. Don't let him go...he's one of the few great guys left. Thank you Travis!!!!!!!!!!!
Vicki B, Hilo, HI
Excellent service
Always personable and knowledgeable. Did job quite quickly and professionally .
Warren O, Pepeekeo, HI
Re4nstallation of range
It was easy to book a visit from Sears. Holi arrived on time and set about the work in a quick, efficient and friendly way. The job was soon done and we're really happy with how the range now works. Our thanks to Holi.
James C, Honokaa, HI
Home owner
Technician explained work to be done clean, efficient and prompt.
Ralph K, Hilo, HI
Service you would hope for
Brian was very personable and demonstrated expertise. Commonly expected qualities like punctuality, polite behavior, etc. were also just as should be. During the repair visit he was very informative and direct. He arrived a stranger and left as something closer to a friend. All in all, a pleasurable experience.
Sharon F, Hilo, HI
