1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Call/ Maintenance
Travis is wonderful! We just love him! He's very outgoing and friendly. We are VERY pleased with his work! Also, travis is very knowledgeable about our appliances. He actually was our service technician on another call we had a year or so ago with our stove.
Mary W, Moreland, GA
Beyond professional
Alex came out to repair a problem with my microwave. He was extremely professional, and his easygoing personality made a world of difference. It's obvious he loves what he does and takes pride in his work.
Tondra V, East Point, GA
Technician and service
The technician was pleasant, timely and very efficient and knowledgeable at doing his job.
Janice M, Riverdale, GA
Townsend Gas Range
The technician installed both sets of ordered parts and had to get one final part, which he got from the local warehouse and saved us waiting on the part to be delivered. He also answered various questions that I asked and explained in a way that was easy to understand.
Richard T, College Park, GA
HVAC
The technician was unable to fix my issue with my ductwork.
Roberta T, Conley, GA
Eli went above and beyond
Eli is an awesome asset to your organization. He was super nice and professional. He's very knowledgeable and worked so efficiently. I would welcome him back to my home anytime. It's so great to have people like Eli representing major organizations like yours. He made the visit feel so nice that you forget you had an issue in the first place. It's people like him that turn a bad situation into an opportunity to make a connection with a customer that will become a long term customer client relationship.
Jeffery R, Atlanta, GA
Dryer
Great timely services; very knowledgeable technicians and professional. The technicians cleaned up their work area and very respectful
Nora D, Atlanta, GA
Repair Tech
Rate your best employee. 5. Professional, responded to my needs explaining the various processes to complete repairs. Represents Sears in professional and positive manner. You are fortunate to have such a valued technician.
Eric P, Williamson, GA
Washer Repaie
The technician was professional and kind. I made the RIGHT decision contacting Sears!
Nyasha, Atlanta, GA
One Of A Kind
Technician was very knowledgeable and very professional
Adrian S, Atlanta, GA
