1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great job
Keith arrives on time and performed the repair without issue. He was very respectful of us and our property. Great job! Thank you! Bridget
Bridget W, Senoia, GA
Repair work to oven range
Quality and timely work. I recommend
Ronald E, Fayetteville, GA
Eli
Eli was and has been very knowledgeable and professional when he came to fix my clothes washer. He has always been very considerate and cares about us as customers.
Robert R, Fayetteville, GA
Professional
Patrick was very professional my wife and I are very happy with the out come thanks for everything
Quincent B, Hampton, GA
OUTSTANDING
Please share the below with Mr. Benjamin Bradley. Sears having a member like Mr. Bradly makes a huge difference with his experience. I liked the way he got to work and analyze the problem with my refrigerator. I appreciate his hard work, and attention to detail. It is evidenced that your selected Sears technician are true professionals and consummate role model worthy of emulation by their peers. Mr. Benjamin Bradley accomplishment is a combination of devotion to his job with sears, perseverance, personal motivation, dedication and incredible work ethics. Oustanding Sears member and provided outstanding customer service. Mr. Benjamin Bradley epitomizes what customer service is and should be. Mr. Benjamins bradleys hard work, dedication, and commitment is evidenced that Sears strive to create in each Sears representative. Thank you for sending a professional to take care of my refrigerator. Please pass on my thanks to Mr. Bradley.
Antonio S, Mcdonough, GA
Excellent Same Day Service ~ Washer Repair
I was very impressed with the level of service receive from Eli. Very professional and knowledgeable. I also appreciate the same day appointment service call. Thank you Eli! Highly recommend
Simone A, Locust Grove, GA
Washer and refrigerator repairs.
Great personality and a very professional and knowledgeable repairman!!! It also patiently listen to my complaints concerning my going on "five month " refrigeration issue with Sears!! He is "a keeper"
Patricia B, Ellenwood, GA
Washer and refrigerator repair
Jason was EXCELLENT and very professional… He found my problem with my Washer leaking and what. NEEDED to be done for the leaking from a pipe. AND he told me what to do about that refrigerator ORDERED MY SEARS ….that was delivered and NOT PLACED INSIDE MY HOUSE or installed!! STILL STANDING IN MY CARPORT FOR TWO MONTHS… WOW… really… where is the humanity in this for YOUR CUSTOMER OF TWENTY YEARS!! Please, give Jason my THANKS for listening patiently to my HORRIBLE experience with my Master Plan Warrenty theses days!! Jason is VERY KIND and sympathetic!!
Patricia B, Ellenwood, GA
Refrigerator repair
Jason, called to inform me that he was 13 minutes out from me, arrived early for the appointment, very professional, explained what was going on with my appliance and told me that the next process since he could not complete the repair and repair parts must be ordered. I thank you for having such a great employee, that puts the customer back in customer service!
Willie Bradford, Locust Grove, GA
Great customer service. Very knowledgeable Tech.
Great. Knowledgeable Tech, very quick. Outstanding customer services. On time. Pleasant to speak with.
Linda R, Senoia, GA
