8020 Mall Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (326 reviews)
Laundry dryer
March 07, 2025
Overall rating

Eli was knowledgeable and provided some advice that would help extend the life of the dryer

Raymond R, Lithonia, GA

Excellent tech
March 05, 2025
Overall rating

Eric was very knowledgeable, pleasant people skills, was able to work and explain to me what was happening at the same time. He also has excellent troubleshooting skills.

Barry C, Lithonia, GA

Samsung Dryer
March 05, 2025
Overall rating

Personable and informative on Samsung products

Raymond R, Lithonia, GA

Repair of Jenn-Air oven
March 04, 2025
Overall rating

Alex did an excellent job replacing the part that's needed for the oven. After replacing the part ,he discovered that there was a default with the electrical circuit. We are getting that taken care of .Than k you Alex for explaining everything.

Beulah O, Decatur, GA

Excellent Service.
February 27, 2025
Overall rating

Excellent service, Nigel arrived as promised, he assessed the problem and ordered the part needed and scheduled a second visit to install the part. The part arrived earlier than expected, so I call and rescheduled the appointment. Nigel arrived as promised and repaired my dryer. My only complaint is cost of the repair labor-- too expense.

Josie I, Decatur, GA

Very Kind
February 27, 2025
Overall rating

Very kind gentleman with a warm smile. Although the problem with my dishwasher was mainly that I didn't know how to work it properly, he was very polite in explaining that nothing was wrong and how I should program for better results.

Michael M, Mcdonough, GA

Excellent service provided
February 27, 2025
Overall rating

SHAQUON was pleasant and knowledgeable. Answered all questions in a patient manner.

Pauline M, Lithonia, GA

Great work
February 24, 2025
Overall rating

Shaquon was very helpful and friendly. He answered my questions and explained about the new part that was changed

Rafaela M, Covington, GA

Dryer technician
February 21, 2025
Overall rating

He was great came in and solved it right away

Jenny M, Mcdonough, GA

Efficient and communicative
February 18, 2025
Overall rating

Ian was quick and efficient. He did a great job of communicating when he was on his way, and what the issue was with our dishwasher.

Takisha L, Decatur, GA

Average Rating: 4.7/5 (326 reviews)
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