8020 Mall Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
Ricardo was both courteous and diligent in sourcing what was needed to resolve the cooling drawer issue with my refrigerator.
Sybil S, Lithonia, GA
Friendly
He was very friendly and explained my issue to me and gave me confidence going forward in trusting Sears.
Kevin H, Decatur, GA
Laundry dryer
Eli was knowledgeable and provided some advice that would help extend the life of the dryer
Raymond R, Lithonia, GA
Excellent tech
Eric was very knowledgeable, pleasant people skills, was able to work and explain to me what was happening at the same time. He also has excellent troubleshooting skills.
Barry C, Lithonia, GA
Samsung Dryer
Personable and informative on Samsung products
Raymond R, Lithonia, GA
Repair of Jenn-Air oven
Alex did an excellent job replacing the part that's needed for the oven. After replacing the part ,he discovered that there was a default with the electrical circuit. We are getting that taken care of .Than k you Alex for explaining everything.
Beulah O, Decatur, GA
Excellent Service.
Excellent service, Nigel arrived as promised, he assessed the problem and ordered the part needed and scheduled a second visit to install the part. The part arrived earlier than expected, so I call and rescheduled the appointment. Nigel arrived as promised and repaired my dryer. My only complaint is cost of the repair labor-- too expense.
Josie I, Decatur, GA
Very Kind
Very kind gentleman with a warm smile. Although the problem with my dishwasher was mainly that I didn't know how to work it properly, he was very polite in explaining that nothing was wrong and how I should program for better results.
Michael M, Mcdonough, GA
Excellent service provided
SHAQUON was pleasant and knowledgeable. Answered all questions in a patient manner.
Pauline M, Lithonia, GA
Great work
Shaquon was very helpful and friendly. He answered my questions and explained about the new part that was changed
Rafaela M, Covington, GA
