8020 Mall Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Service!
Had some scheduling issues, mainly with the AI that sends you messages. Would not confirm anything when I would respond with "1" then somehow changed my appointment…oh well nothing to do with Ian he was awesome! Made sure everything was working like it should. Quick! This is a good program/warranty to have!
Josh O, Covington, GA
Great service
I was able to easily set up my appointment online and provide additional specific information regarding the problem. The technician called to confirm arrival time on the day of the scheduled service. He came, fixed the issue in less than an hour and was out! Pricing was as expected. Not too little, but not terribly bad considering parts and labor.
Adrienne M, Snellville, GA
A DETAILED TECHNICIAN
Eli is very knowledgeable, professional, and polite. Thanks! for doing such an excellent job getting my dryer going again. Please give him an extra recognition today for me. Faith (Conyers)
Faith C, Conyers, GA
Outstanding Technician
We can't say enough great things about Clemens. He was incredibly thorough, professional, and efficient. He came to our house promptly, diagnosed the issue, and ordered the part we needed right away. He went to pickup the part and completed the job perfectly. He took the time to test everything to make sure our heating system was fully functional, and now we're ready for the upcoming cold weather. His attention to detail and dedication to getting the job done right were truly impressive. Highly recommend his services!
Melanie B, Snellville, GA
Hvac repaired
So far so good tech is excellent. Take sears too long to get parts that can be bought locally..
Anthony M, Lithonia, GAxecl
Heating problem
Technician was very helpful did a follow up letting my work order was report to another technician
Shirley J, Lithonia, GA
Eli L
Eli was very pleasant, helpful and knowledgeable. Thanks for sending him our way.
Karlene J, Conyers, GA
Range repair
Knowledgeable, friendly and swift service. Ian was helpful with lowering any expense within his purview.
Nathaniel K, Snellville, GA
Excellent Customer Service
Thank you Shaquon for your thorough service. He was professional, courteous and efficient.
Felicia B, Loganville, GA
Eli
He was excellent! He answered all our questions. He was very professional and helpful.
Evon S, Lithonia, GA
