9409 Us Highway 19 N Ste 101 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Service
Ryan was very efficient and took the time to answer my questions
Cindy V, Tampa, FL
Excellent Service
Mr. Abdelrahman was knowledgeable and understood what needed to be done. Because this is a washer/dryer stack product , he needed to call for a second technician to help remove the dryer from top of the washer. Those who arranged the appointment knew this because I reminded the Home Services representative I talked with on the phone of it, and he said Yes, I see it is on the order. But ...? Luckily, Mr. A was able to find an available helper, so the appointment could continue. The repair of this washer was a big job, and it was done so very well. I have been catching up on my laundry today, and everything has been going smoothly.
Joanne W, St Petersburg, FL
Microwave repair
Unfortunately Forest could no repair my appliance because part was no longer available. But he was very courteous and knowledgeable
Gail H, Saint Petersburg, FL
Dryer Repair
Tech showed up at the time stated and took care of the situation.
Raymond M, St Petersburg, FL
Service review
Service tech Danny is a terrific worker! He is professional, pleasant, and helped me understand the A/C problem and his fix. He is a great rep for Sears, and a good reason to stick with Sears. He could be a great team leader, helping new team members how to do fine service work.
Mark K, Tampa, FL
Awesome technician
Ryan is fast and efficient, he knew the issue and had the parts and took care of it asap, Great job!!
Peter E, Clearwater, FL
Professional Service man
Media's was friendly, called me 15 minutes out and throughly inspected my refrigerator
Stephanie R, Indian Shores, FL
Technician
Was not able to replace housing unit until plumber comes out to repair hot water going into refrigerator.
Judith B, St Petersburg, FL
The Only Sears Representative That Did His Job
Abdelrahman A provided excellent service today. He was the only representative with Sears during this whole experience to do his job and even exceed my expectations. (In which my expectations were not very high given the circumstances leading up to his arrival at my home. Again, he was excellent - everyone else minus Treasure in customer service was basically useless.) IF I use Sears Home Repair ever again Abdelrahman A. would be the only reason why. He deserves a raise and every one else other than who I mentioned above deserves to get fired. I hope you record your communications with customers to review why I said what I said in this survey.
Rachelle D, Largo, FL
Dryer
He was very nice. He Explained what was being done.
Deborah U, Tierra Verde, FL