9409 Us Highway 19 N Ste 101 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Faith Restored
Our refrigerator died on 9/26/2024. After 79 days of anxiety from NO refrigerator and unexplained delays by our SEARS Extended Warranty, Kenneth finally shows up to repair the refrigerator. He clearly knew what to do and had confirmed the necessary parts were available. While he had no information regarding the unexcusable delay by Sears to make the needed parts available he was the only five (5) STAR performer associated with our SEARS Extended Warranty Plan. He restored our faith in compassion and human kindness. If you have a SEARS Plan and in need of help we hope you don't have to experience our 79 day nightmare. If you do, we hope there is a KENNETH showing up to give you FAITH in your SEARS Plan.
Cecil, St Petersburg, FL
Good job
Repair tech was great. Knowledgeable and professional. Explained everything and a quick repair.
SSS, Seminole, FL
Appointment Nightmare - Service Excellent
Getting an appointment resulting in a technician is totally unacceptable. Management needs to make some MAJOR changes in the procedures. The technician was nothing short of outstanding. Knew what was doing and solved the problem. Don't know how much longer I can cope with the appointment procedure. It suck's!
Stephen T, St Petersburg, FL
Prompt and Courteous
He was on time, courteous, worked quickly and was professional.
Thomas T, Clearwater, FL
Great Service
Great communication-he texted and emailed when he would be arriving On time Friendly Professional Fast
Connie S, St Petersburg, FL
Very Professional
On time , very buttoned up and professional I recommend Sears for service needs
Jerry A, Indian Shores, FL
HVAC
Jarrod was perfectly professional, knowledgeable and thorough. His demeanor was pleasant and respectful. His arrival was timely. Well done.
Crystal N, St Petersburg, FL
Stuck Washer Button
Artez N. arrived at two in the afternoon. He was polite and listened as I explained what the problem was we were having with our washer. He then proceeded to diagnose it using fault codes. He determined that a button or switch was stuck. This was corrected and the washer put through its complete cycles to insure it worked properly, and it did. He then departed leaving the washer and the area clean and tidy.
Karen L, Clearwater, FL
Excellent service
Very professional, kind, polite, knew exactly what the problem was. Great job!!
Claudia B, Kenneth City, FL
Refrigerator repair
Very polite and professional. Extremely attentive to detailed in his work performance.
Vienna A, St Petersburg, FL
